Getting Started with SafeKeep
Welcome to SafeKeep — Africa’s trusted platform for secure online transactions. Whether you're a buyer, seller, or service provider, this guide will walk you through how to get started.
We are currently updating this guide to ensure it accurately reflects our services. Please contact us for any questions or clarifications.
📘 What You’ll Find Here
This guide includes everything you need to know to use SafeKeep safely and successfully:
✅ Getting Started — Create your account and run your first transaction
🛍️ For Buyers — Learn how to shop smart and confirm deliveries
📦 For Sellers — Deliver confidently and get paid securely
🔍 Understanding Escrow — How SafeKeep protects both parties
✅ Create an Account
Visit SafeKeep.africa
Click Sign Up
Enter your name, email, and phone number
Set a secure password and complete your profile
Verify your identity with a valid government-issued ID and Account Number
🔐 Your identity must match your bank account name for payouts.
🎛️ Explore Your Dashboard
Once signed in, you’ll see your:
Active and past transactions
Escrow wallet balance
Buyer/seller transaction status
Profile and verification status
💡 Tip: Set up 2FA for extra security under your account settings.
🔐 Start a Transaction
Click Start Transaction
Choose your role: Buyer or Seller
Enter:
Item description
Price
Delivery terms or scope of service
Submit and invite the other party to join
Once both parties accept:
Buyer pays into escrow
Funds are held securely until delivery is confirmed
📲 Notifications
You’ll receive real-time updates via:
Email
WhatsApp (if linked)
In-app notifications
🔄 After Delivery
Buyer clicks “Confirm Delivery”
Funds are released to the seller instantly (if balance is available)
🎯 SafeKeep ensures payments are fair, traceable, and protected.
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